Quotes: 
What others are saying about The Manager's Guide to Program Evaluation...

“A clear, concise, and practical guide for managers about the world of evaluation and its contributions to program effectiveness and administrative decision-making.”
—Don Compton, Ph.D. Director, Evaluation Services, American Cancer Society

“The Manager's Guide to Program Evaluation has given me a new perspective and some assurance that I really can answer the question posed by Chapter, 5, 'How Can We Show We Are Making a Difference?'”
—Paul S. Groesbeck, JD, Executive Director,The Life Foundation, Honolulu, Hawaii

“Demystifies the process of constructing evaluations and engaging evaluators with clarity and insight. A most welcome and useful resource.”
—Paul Smyth, Director,Public Achievement (Northern Ireland)

“An outstanding guide for managers and decision makers. Its jargon-free approach will enable many different types and sizes of organizations to improve their programs and share their results with others. To nonprofit managers, here's your charge: Jump in and start evaluating!”
—Allison H. Fine, Founder and Executive Director, Innovation Network, Inc.

“Makes program evaluation a relevant and feasible undertaking process for busy nonprofit organization staff...a 'must have' guide for developing manageable evaluation plans and working successfully with evaluation consultants. It leaves the reader with a 'yes I can do this' confidence!”
—Denice Rothman Hinden, Ph.D., Founder and President, Management Performance Concepts, Silver Spring, MD

“Many of us come to management through the ranks, without benefit of training in evaluation and are frankly intimidated by it. The Manager's Guide to Program Evaluation takes the mystique out of program evaluation and connects it in very real ways with program development and implementation.”
—Irv Katz, President,National Assembly of Health and Human Service Organizations, Washington, DC



Table Of Contents: 
Chapter 1: What Is Program Evaluation?
Evaluation Defined
Benefits of Evaluation
Evaluation as an Ongoing Process of Doing and Learning
Summary

Chapter 2: Evaluation Information
Types of Evaluation Information
Questions Evaluation Information Can Answer
Program Theories
Summary

Chapter 3: Phases of an Evaluation Study
Design Phase
Data Collection Phase
Analysis Phase
Reporting Phase
Summary

Chapter 4: Staffing the Evaluation and Estimating Costs
Selecting a Research Consultant
Finding an Evaluation Consultant
Productive Use of Evaluation Consultants
What Does Program Evaluation Cost?
Summary

Chapter 5: How Can We Show We Are Making a Difference?
Summary

Conclusion
References
Index