How to support and manage technology on a day-to-day basis including: setting up a help desk, developing an effective technology budget and implementation plan, working with consultants and management, handling viruses, creating a backup system and schedule, purchasing hardware and software, and more.

Benchmarking is the continuous process of measuring your organization against leaders to gain knowledge and insights that will help you improve. This book defines a formal, systematic, and reliable way to benchmark—from preparing your organization to measuring performance and implementing best practices.

The Best of the Board Café gives nonprofit board members just-in-time guidance to the issues at hand. This lively guide is a compilation of the most-requested articles from CompassPoint Nonprofit Services' online newsletter Board Café (www.boardcafe.org). Because board member's time is scarce, articles are "short enough to read over a cup of coffee."

Bookkeeping Basics provides step-by-step instructions, detailed examples, clearly defined terms, and reproducible forms, so even the novice bookkeeper can track financial activity and meet the basic bookkeeping requirements of a nonprofit organization.

A workforce 78.2 million strong is ready. They are the Baby Boomers, and they're looking to make a difference. Here's how to engage the longest-living, best-educated, wealthiest, and most highly skilled generation of Americans.

This inventory is a practical tool for discovering how your collaboration is doing on the twenty factors that research has shown influences success. It's included in Collaboration: What Makes It Work and may also be purchased separately.

This is your complete guide to putting together a collaboration that gets results! You'll see how to get a collaboration going, define the results you're after, determine everyone's roles, create an action plan, and evaluate the results. Includes a case study, worksheets, and special sidebars with helpful tips such as what to do at your first meeting.

Buy these books as a set and save 30%!
(Regularly $128.00)

Includes:
• Collaboration Handbook
• Collaboration: What Makes It Work
• Forming Alliances
• Nimble Collaboration

What makes the difference between your collaboration's failure or success? Collaboration: What Makes It Work, Second Edition answers this question with an up-to-date and in-depth review of collaboration research. This new edition also includes The Collaboration Factors Inventory.